Privacy and AI Policy

Our AI Philosophy

We use AI to supercharge ideas, not create them. Think of it as a powerful implementation tool that comes after strategy, not before. This approach naturally protects client information because we're not feeding existing content into AI systems - we're using AI to help articulate and implement our strategic thinking.

We only use enterprise platforms and professional subscription services that don’t use our work externally.

How We Use AI

  • To distil complex ideas into clear communication

  • To accelerate implementation of approved strategies

  • To enhance creative thinking and ideation

  • To speed up delivery of agreed approaches

  • To provide efficiency in execution

What we don’t do

  • Upload sensitive client documents to AI platforms

  • Use AI for strategic development

  • Rely on AI for decision-making

  • Use AI for primary content creation

Privacy Policy

When working for or with Heft, or attending our events, we may store some personal information, including your name and contact details. We collect your personal information in order to:

  • contact and communicate with you about our Services

  • communicate our services to you, including contacting you electronically, e.g. by text or

  • to respond to communications from you

  • register attendance at our events

  • for advertising and marketing, including to send you promotional information about our products and services and information that we consider may be of interest to you

Providing some information is optional. If you choose not to enter contact details, we'll be unable to provide our Services.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at hello@heft.co.nz.